Why did I receive a message saying the account name doesn't match?

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Written by Palak
Updated 1 month ago

The account name you entered doesn't align with the registered name of the account. This discrepancy can be a red flag for fraudulent activity and it may mean that your payment may not be going to your intended recipient. It’s important to verify the recipient’s details before you proceed with the payment.

What should I do if the account name doesn’t match?

Double-check the account name with the recipient. Remember that emails may be intercepted and bank details changed. Confirm that the details are accurate in person or over the phone before proceeding.

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