If you're worried about fraud on your account, or have any other concerns, contact us immediately on + 44 (0) 20 7847 9494 or through Live Chat.
Stay safe from fraud
If you think you've been targeted or are contacted out of the blue by phone, email or text:
STOP
Never be pressurised into making a payment or giving away personal details.
CHALLENGE
It's okay to refuse or ignore a request. Check with someone independent, that you know and trust before agreeing to anything. Remember, we will never ask you to share your passwords, card information, access codes or PINs or ask you to transfer money anywhere.
PROTECT
If you think someone might be trying to scam you, contact us immediately. If you think you've been targeted or are contacted out of the blue by phone, email or text:
If you think you've been targeted or are contacted out of the blue by phone, email or text:
STOP
Never be pressurised into making a payment or giving away personal details.
CHALLENGE
It's okay to refuse or ignore a request. Check with someone independent, that you know and trust before agreeing to anything. Remember, we will never ask you to share your passwords, card information, access codes or PINs or ask you to transfer money anywhere.
PROTECT
If you think someone might be trying to scam you, contact us immediately. If you think you've been targeted or are contacted out of the blue by phone, email or text:
See: Security and fraud
If you've received a suspicious email from us, please forward it to [email protected]
