How do I make a complaint?

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Written by Currencies
Updated 2 months ago

At Currencies Direct, we aim to give every client an exceptional level of service. If you feel we’ve not lived up to this, please let us know.

We promise to:

  • Treat your complaint fairly and impartially
  • Investigate and resolve any complaint as quickly as possible
  • Apologise if we’ve made a mistake, and try to put things right if we can
  • Change the way we do things to avoid repeating the mistake
  • Give you a full explanation, and outline your remaining options, if we reject your complaint

How to make a complaint | UK

How to make a complaint | EU

How to make a complaint | US

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