Your Currencies Direct account

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Creating your account

How long does it take to create an account with you?

C

Written by Currencies

Updated 3 months ago

Can I have more than one account?

C

Written by Currencies

Updated 2 months ago

How will Currencies Direct contact me?

C

Written by Currencies

Updated 2 months ago

I’m not sure I want to create an account yet, can I speak to someone to find out more?

C

Written by Currencies

Updated 2 months ago

Why do I need to create an account?

C

Written by Currencies

Updated 2 weeks ago

How do I activate my account?

C

Written by Currencies

Updated 2 months ago

Why do I need to give you copies of my bank account and passport?

C

Written by Currencies

Updated 2 weeks ago

Trouble logging in?

I get an error that my login details are incorrect

C

Written by Currencies

Updated 3 months ago

I’ve forgotten my email or password

C

Written by Currencies

Updated 1 month ago

I got an error message that I can’t log in

C

Written by Currencies

Updated 2 months ago

I didn't get the SMS with my PIN

C

Written by Currencies

Updated 2 weeks ago

The PIN from my SMS didn't work

C

Written by Currencies

Updated 2 months ago

I don’t have my mobile with me so I can’t get my PIN SMS

C

Written by Currencies

Updated 2 weeks ago

I’ve lost my mobile, or changed my number

C

Written by Currencies

Updated 2 weeks ago

2-step verification isn’t working

C

Written by Currencies

Updated 2 weeks ago

My account is locked

C

Written by Currencies

Updated 2 weeks ago

My account has been deactivated

C

Written by Currencies

Updated 2 weeks ago

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Managing your account

I want to change my email or phone number

C

Written by Currencies

Updated 2 weeks ago

I need to edit my personal details

C

Written by Currencies

Updated 2 weeks ago

Can I add a secondary number?

C

Written by Currencies

Updated 2 weeks ago

Can I add a second user?

C

Written by Currencies

Updated 2 weeks ago

I can’t find a transfer I made in my Activity history

C

Written by Currencies

Updated 2 weeks ago

What are ‘my devices’ in my profile?

C

Written by Currencies

Updated 4 months ago

How do I close my Currencies Direct account?

C

Written by Currencies

Updated 2 weeks ago

I’ve closed my account, how do I reopen it?

C

Written by Currencies

Updated 2 weeks ago

How do I change my password?

C

Written by Currencies

Updated 2 weeks ago

How do I check if my account details are correct?

C

Written by Currencies

Updated 3 months ago

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Invites and rewards

How does ‘Refer a friend’ work?

C

Written by Currencies

Updated 3 months ago

When will I get my Amazon reward voucher?

C

Written by Currencies

Updated 5 months ago

I didn't get my 'Refer a friend' reward / voucher

C

Written by Currencies

Updated 2 weeks ago