At which point is my rate guaranteed (fixed)?

Written by Currencies
Updated 7 months ago

Transfers using our website or app

  • When you create a transfer, you’ll see the current rate.
  • A timer underneath the rate shows you the time remaining until the rate is updated.
  • As soon as you ‘Confirm’ your transfer, request the rate is fixed.
    What you see is what you’ll get.

Transfers in person or by phone

  • We’ll discuss your requirements for you and provide you with a custom quote.  
  • Once you’ve confirmed you’re happy with the rate, we’ll initiate the transfer for you.  
  • The rate you were quoted is the rate you’ll receive as long as we receive payment for the transaction within the agreed timeframe.  
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