Transfers using our website or app
- When you create a transfer, you’ll see the current rate.
- A timer underneath the rate shows you the time remaining until the rate is updated.
- As soon as you ‘Confirm’ your transfer, request the rate is fixed.
What you see is what you’ll get.
Transfers in person or by phone
- We’ll discuss your requirements for you and provide you with a custom quote.
- Once you’ve confirmed you’re happy with the rate, we’ll initiate the transfer for you.
- The rate you were quoted is the rate you’ll receive as long as we receive payment for the transaction within the agreed timeframe.