Once you confirm a transfer you enter a contract with us, and the transfer cannot be cancelled. You can find more information about this in our terms and conditions.

If you would like your funds returned, please contact our team, but bear in mind there may be a cost associated with reversing the transaction.

The security of your funds is our top priority, so we always recommend that you verify the details of the recipient account you plan to send funds to before arranging your transfer.

If you need any help, we’re here for you 24/7.

Call: +44 (0) 20 7847 9400

or email: [email protected]