Why is my card transaction ‘pending’?

C
Written by Currencies
Updated 10 months ago

Card payments are completed in two stages.
When you make a payment, we deduct the payment amount from your available balance immediately.

  1. When you make a payment, we deduct the payment amount from your available balance immediately.
  2. A few days later the retailer / ATM will collect the payment amount which completes the transaction.

Some retailers / ATMs take longer than others to collect the payment amount, but generally, if the amount has not been taken after fourteen days it will be returned to your account.

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